What is the most common response from executives when a company experiences a security breach, major outage or disaster situation? “I didn’t think it could happen to us!” When did an executive last make such a statement publicly? You would be hard pressed to find recent examples. “I didn’t think it could happen to us” is what CIOs, CEOs and other executives think when a major incident occurs, but, perhaps, other than a close circle of confidants, they won’t admit to the world they were blind-sided. If you’ve ever found yourself in that situation, then you can take comfort knowing you aren’t alone – you can also take action to avoid being in the situation again.
You may not be able to prevent all major incidents, but with a solid base of IT asset and configuration data and robust risk-management practices, there are many situations you can avoid. The key is to have an accurate and complete picture of the contents of your IT environment, and then use it to evaluate:
- Infrastructure age and obsolescence
- The status of security fixes and other patches
- Support Service Level Agreement (SLA) Coverage
- Software Utilization (who uses what)
These are some of the most common problems that lead to major incidents in your IT environment. Unless you understand what components reside in your environment and how they relate to each other, you won’t be able to ensure that everything is current and secure; you won’t know with confidence you have the right support coverage; and you won’t effectively assess threats when you become aware of them. When executives are blind-sided, it is often because they assume the data in your Configuration Management Database (CMDB) is complete, accurate and trustworthy, but that is often not the case. Gartner estimated as much as 40% of enterprise data at most companies is incomplete or inaccurate. That is a rather big risk exposure.
It only takes one “rogue” device or security hole to generate front-page headlines and cause millions of dollars in lost business for your company. It is imperative you understand what you have and what actions are needed to keep your environment stable and secure. Blazent’s Data Quality Management solutions and IT Asset Risk Assessment service can help you understand not only what data resides in your CMDB, but also the data’s quality issues. Is data missing, duplicated, obsolete or conflicting with other components, assets, etc. – causing a fuzzy infrastructure picture? If your answer is “yes,” then Blazent can help you determine the right data to bring your picture into focus.
By having a clear picture of your IT asset and configuration data, your company will be able to assess risks more effectively and implement mitigation steps with greater confidence. There may be some unforeseen situations you don’t control and can’t prevent, but there are a large number of IT risks that are avoidable with good data and sound planning. To learn more about Data Quality Management solutions from Blazent or how the Blazent IT Asset Risk Assessment service can help you improve data quality, visit www.blazent.com.