by Blazent | Aug 11, 2016 | Blog, Data Management
Shaun Daly published a great article titled “Why Financial Transparency Matters”, in which he describes the challenges that traditional service provides are faced with in order to expand margins while winning new clients. The clients, seeking to avoid large up-front...
by Blazent | Aug 9, 2016 | Blog
Did you know the Russian proverb “Trust but Verify” {Doveryai, no proveryai} was the motto of the US Defense Threat Reduction Agency? Integrity: We often hear the term “integrity”, commonly used to describe a positive attribute of a person or organization,...
by Blazent | Aug 4, 2016 | Blog, IT Data Management
One of the most interesting and successful aspects of ServiceNow and other IT service request management tools is the way they have moved into non-IT areas. As business becomes more complex and digital, the desire for process automation has expanded. Facilities,...
by Blazent | Aug 2, 2016 | Blog, Data Quality
Every day employees spend more time than they should trying to find the best available data to make decisions. While some of those decisions are more vital to business operations than others, how would people know in the moment? Leveraging poor quality data for one...
by Blazent | Jul 28, 2016 | Blog
What exactly do people mean when they say “IT”? The computers? The networks? The people who run them? That organization that loves to say “no” and is always slow and expensive? Dilbert’s “Preventer of Information Services”? IT has been joked about, had...
by Blazent | Jul 26, 2016 | Blog, Data Management
A Configuration Management Database (CMDB) project never really ends. As long as an organization continues to evolve, the CMDB needs to adapt to the associated IT infrastructure changes. Most people consider a CMDB to be a failure if it contains largely un-used or...
