Blazent Blog
Survey of IT Pros Shows Rise in Machine Learning
Earlier this month Blazent conducted a survey of IT professions at ServiceNow’s annual user conference (Knowledge16) in Las Vegas. We wanted to compare this targeted sample with recent surveys we sponsored with leading analysts into the use of Advanced Analytics in...
The Five Step Process for Fixing Five Service Level Management Failures
Continuous improvement is critical to IT Service Management processes. We all look for ways to refine processes, but we often overlook the data foundation that underpins service level management. That foundation is a common Configuration Database (CMDB) that all...
The Fundamental Configuration Management Database (CMDB) Objective: Mapping Business to Technology
As the world of technology changes, many new technologies and techniques complicate the traditional IT Service Management vision. For example, the Agile/DevOps community embraces the concept of Infrastructure as Code. What is that? Wikipedia defines it as “the process...
The Four Foreboding Factors of CMDB Initiative Failure
Ten years ago, I helped launch their CA CMDB product. We built our Configuration Management Database (CMDB) from the ground up to be a strictly ITIL process centric solution because we saw every other commercial offering at the time was flawed in some way. Some had no...
Data Powered IT Service Management (ITSM)
Implementing an effective data-driven IT Service Management function has become more achievable each day, despite an explosion of data sources. The convergence of maturing Configuration Management Database (CMDB) technologies coupled with the emergence of...
The Repository Evangelist
Let’s talk about the Repository Evangelist. (Repository being CMDB, CMS, ITAM, or take your pick.) The repository evangelist believes, PASSIONATELY, that “Knowledge is Power”. By putting as much IT management data as possible into a single system, “Miraculous...
Blazent Study Reveals Disconnect Between Data Quality and Enterprise Readiness to Pursue Machine Learning and Analytics
Survey Commissioned 451 Research Shows Lack of Confidence in Data Quality Management Despite Desire to Implement More Advanced Data-Reliant Initiatives BURLINGAME, Calif. — May 10, 2016 – Blazent, the leader in IT data quality management, today released new findings...
Top 5 Business Impact Metrics that Business and IT Pros View as Important
Over the last two decades the IT function has transformed from one that is primarily introverted, focused on building and managing systems that were largely internal facing, to now being the customer face of the business. Service availability used to translate to...
DQM Research Delineates IT Professionals Data Desires
Caring about IT data quality is not a new concept. The discipline of Data Quality Management (DQM) has evolved from the transformation (or data cleansing) element of the traditional database Extraction, Transformation and Loading (ETL) process. To get a holistic view...
The Data Quality Skeptic
As a Configuration Management Database (CMDB) or IT Asset Management (ITAM) repository owner or sponsor, it’s only a matter of time until you meet The Data Quality Skeptic within your organization. The Data Quality Skeptic has the following...
Blazent is the leader in Data Quality Management Solutions. We provide the insight needed to improve decision making and business outcomes for IT Service Management, Operations, Security, and Internet-of-Things. Blazent enables enterprises and Managed Service Providers with complete and accurate information across the broadest range of data sources. Reach us at www.Blazent.com or sales@Blazent.com
