by Blazent | Jun 23, 2016 | Blog, Data Intelligence, Data Management
The Configuration Management Database business case… elusive, intangible. How do you define it? Part of the CMDB challenge is what data to manage. How do we think more systematically about this? First, we need to understand why we want to assemble this...
by Blazent | Jun 7, 2016 | Blog, Data Management, Data Quality
There has been a lot of talk lately about the need to improve data quality for IT groups. But, is it always justified? I agree with the importance of good quality data, but I find the driving force behind it is not always clear to most people. When I...
by Blazent | May 5, 2016 | Blog, Data Intelligence, Data Management, IT Data Intelligence
Over the last two decades the IT function has transformed from one that is primarily introverted, focused on building and managing systems that were largely internal facing, to now being the customer face of the business. Service availability used to translate to...