Keeping IT Assets from Becoming Liabilities

From procurement to retirement, IT assets in the client environment are actually a cost and service liability for IT outsourcers. IT outsourcers may do work they aren’t billing for, procure excess hardware and software that’s not being used, or simply don’t know what’s in their client’s environment even after they’ve taken on the contract. These cost-filled obstacles cripple the effectiveness of any outsourcing deal, wedging client executives directly between the well-being of their customers and the support from their corporate leadership.

Getting those in finance and those in IT to correlate their information is often a manual exercise, involving lots of spreadsheets, coordination, and an understanding of both worlds. And by the time the task is accomplished, it may already be obsoleted by the changing environment.

IT outsourcers can use the Blazent platform to provide ongoing reconciliation of asset information across physical lifecycle and financial states to reduce:

• Procurement issues
  • Rogue purchases and assignments
  • Unused hardware or software inventory
  • Over / under estimated inventory
• Data quality / billing issues
  • Lost and untraceable assets
  • Errors in clerical processes or data entry
  • Inconsistent / missing data across management systems
  • Unidentifiable software
  • Unbilled services and assets
• Management issues
  • Failures to report changes
  • Misappropriated software licenses
  • Misappropriated service contracts
  • End-of-life issues on retired assets