The Growing Pressures to Run IT as a Business

For large organizations, IT is becoming the business. As a result, IT organizations are repeatedly being tasked with identifying and improving their internal business practices and achieve greater organizational maturity by:

• Optimizing resources – Get the most value out of investments in personnel, architecture, IT assets (hardware and software), and IT service providers
• Adding transparency – Larger IT investments put CIOs on the hot-seat to continue to demonstrate value and governance with proven metrics, as well as establish qualified chargeback and service level metrics
• Improving adaptability – Be ready to change with the needs and opportunities of the core business and new technology
• Remaining competitive – Stay updated and advanced in their service abilities
• Serve more "customers" – Internal and external customers and partners all increasingly rely on IT to deliver reliable services to do their jobs

The great challenge is maintaining a business perspective in the collision of diversified environments, rapidly changing expectations, and a growing amount of collected data. Additionally, traditional business management tools (ERP, HR, Accounting, etc.) do not articulate the nuances of IT services, while most IT personnel are still "business-blind," concentrating instead on the reactive task of firefighting. Taking a business perspective on IT then becomes secondary.

The BI Advantage

Global 2000 businesses use Blazent to gain immediate visibility and multifaceted analyses of desktop and server optimization and lease management, software utilization and license management, IT outsourcer management, as well as developing revenue-based IT service operating models such as chargeback systems and in-sourcing.

Blazent leverages BI (business intelligence) to assemble IT asset and business management data to power better decisions, control and accountability.