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Blazent for IT Outsourcing Governance: Getting Proactive with Your IT Outsourcing Contract

Enterprise IT outsources the management of its IT assets to increase overall value with the company and focus on core competencies. In doing so, IT focuses on strategic projects, while allowing the service provider to manage the infrastructure issues they know best. But to maximize the success of this outsourcing relationship there needs to be governance — defined expectations and constantly verified performance. Unfortunately, most of today’s infrastructure outsourcing relationships do not have measurable controls in place.

Common Challenges with IT Outsourcing

  • No confidence that you are getting what you pay for
  • Overpayment to your provider for services that are not being delivered
  • Constant billing surprises
  • Contentious relationships with service providers due to the lack of ability to measure and monitor performance
  • Costly and distracting manual IT outsourcing activity

The Solution

Blazent delivers outsourcing governance for IT outsourcing relationships to automate measurement and controls that foster high-value relationships. With Blazent products, the right measurements are put in place to deliver operational and financial transparency to enterprise IT, service providers, and sourcing advisors.

Key Benefits

  • Gain confidence that your company is paying the right amount per your ITO contract
  • Increase performance and decrease costs by identifying ITO billed assets that are not fully managed
  • Eliminate “surprises” and associated need for costly manual invoice reconciliation
  • Avoid finger-pointing with increased transparency into operational and financial data

Ready to learn more? Get product details.