Linking Hardware and Software to Users and Billing

In most environments, each IT discipline – provisioning and release management, configuration and change management, user management, asset management, and financial management – keeps their own isolated data. Each silo of data is at the exact depth that these disciplines need to effectively execute their service specialty. Unfortunately, this dispersion is also often the cause of incongruous data.

Like a global-positioning system for asset data, Blazent triangulates multiple management data sources across the IT organization to build a single record of truth for the asset. It aggregates data to specific corporate conventions, instead of technical specialties, to drive clear visibility and to build meaningful and precise business attributes around the asset.

IT outsourcers can use the Blazent platform to accurately and intelligently associate hardware and software asset inventory to:

• Specific clients or business units
• Individual users
• Locations and departmental services (finance, intranet, ERP, etc.)
• Applications (workstations, web servers, databases, etc.)
• Contracts (services, support, maintenance, leases, etc.)
• Service level agreements (SLAs) and terms
• Cost of services and support
• Procurement and purchasing systems
• Billing systems

To maximize extensibility, Blazent’s unique Metagen Integration Framework allows additional attributes to be quickly added, tracked, cleansed, and reported on.