Blazent for Service Providers Edition

Blazent for Service Providers is the edition that gives service providers accurate visibility of their clients’ IT asset inventories. With Blazent’s automated controls and shared measurements, you’ll always know exactly how many assets exist, who is using them, whether they are secure, and more. Blazent ensures an accurate baseline so that you are getting paid for the assets you are managing. This level of transparency eliminates tedious and expensive manual wall-to-wall inventories and cycle counts, as well as unnecessary dispute reconciliation between you and your clients. Now everyone involved in the outsourcing relationship — your staff, enterprise clients, and their sourcing advisors — shares a common view into IT outsourcing performance.

Flexible Deployment Options to Support Your Business Needs

Blazent for Service Providers is built on powerful, flexible, and scalable SaaS platform that has been proven successful in the largest outsourcing contracts in the world. It integrates existing operation and financial data sources without requiring system scans or installation of agents. Blazent supports the four core task areas required for successful outsourcing governance of your clients’ assets — baselining, billing reconciliation, operational compliance, and data precision.

To support the varying business needs of different service providers, we offer subscription licenses for the deployment of Blazent from our hosted world-class data center or from your own IT infrastructure. Both deployment options are optimized for managing multiple client accounts. By running Blazent from inside your company’s infrastructure, you can develop centers of excellence in outsourcing governance in house. Not sure which deployment option is right for your organization? Just contact us. We'll be happy to answer all of your questions.

Key Benefits

• Increase customer confidence with transparent performance measurements
• Identify assets under management that are not being billed
• Eliminate the need for costly dispute resolution processes
• Improve operational efficiency and accuracy by automating time-consuming and error-prone manual processes

What Makes Blazent Unique for Service Providers?

Blazent for Service Providers delivers unique capabilities built for the specific needs of ITOs that must deliver IT outsourcing contracts:

• Flexible deployment options — in-house or hosted by Blazent — to give service providers the ability to access the Blazent solution from the platform of their choice
• A multi-tenant data infrastructure to run multiple accounts side-by-side for benchmarking and best-practice comparison
• Automation of monthly bill reconciliation and ARC/RCC updates to eliminate billing disputes
• The ability to automate manual wall-to-wall inventory counts to decrease costs and increase accuracy
• Continuous inventory accuracy without requiring costly and time consuming ongoing cycle counts
• Comprehensive reports detailing each client’s asset inventory minimizes expensive ad hoc reporting

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Are you responsible for IT at your enterprise? Learn about the Blazent for Enterprise IT Edition.